In February of last year, we tried to work with the developer of the Freemius library, which is widely used in WordPress plugins, to address a number of security issues that came up during a security review of a plugin using it. Instead of them working with us, they incompletely addressed the issues on their own. We told them that the fix was incomplete, but they didn’t address things. Earlier this month they were claiming in a blog post that we did “not cooperate” with them in that situation, despite linking to a post about the previous situation where they stated they went “into a ‘silent mode’ and ke[pt] interactions to a minimum”. Also earlier this month, they finally addressed an issue we had warned them about at the time. That has led to a mess for developers and users of plugins using the library (and some not even using it). That mess includes the developer of a plugin with 600,000+ installs to have to release a phantom security update to stop Patchstack from falsely claiming the plugin was still vulnerable.
While Patchstack has caused problems for various developers in this situation (and many others), Freemius is claiming that it is “a security company that truly cares about website security and works with you in full cooperation and coordination”. [Read more]